✅ 1. Privacy Policy – MakeInIndiaPens
Effective Date: [16,/07/2025]
Welcome to MakeInIndiaPens. Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and safeguard your information.
🔹 Information We Collect:
Name, contact number, email ID
Shipping and billing address
Payment details (handled securely via Razorpay)
Browser and usage data via cookies
Email through newsletter signup (optional)
🔹 Use of Information:
To process your orders and payments
To send order updates or promotional offers (only if subscribed)
To improve website performance and customer service
🔹 Data Protection:
Your personal data is never sold or shared with third-party advertisers.
Payment is securely handled via Razorpay, and we don’t store card or UPI data.
Our site uses SSL encryption and trusted plugins.
🔹 Newsletter Data:
Subscribing to our newsletter means you agree to receive updates.
We do not share your email with external companies.
🔹 Cookies:
We use cookies to personalize your experience and collect analytics. You can disable cookies in your browser if preferred.
🔹 Contact:
For questions or concerns:
📧 Email: support@makeinindiapens.com
📞 Phone: 8828775636
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🔁 2. Return Policy – MakeInIndiaPens
We want every customer to be satisfied with their purchase.
✅ Returns Accepted:
Only if the product is damaged or defective
You must email us within 7 days of delivery
Include clear photos of the damage
❌ No Returns For:
Personal dislike or change of mind
Minor color/design variation in handcrafted pens
🔄 Refund Process:
If approved, refunds will be processed via the original payment method (Razorpay) within 5–7 business days
📬 Return Contact:
Email: support@makeinindiapens.com
Subject Line: “Return Request – Order #[Your Order ID]”