Privacy Policy

✅ 1. Privacy Policy – MakeInIndiaPens

Effective Date: [16,/07/2025]

Welcome to MakeInIndiaPens. Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and safeguard your information.

🔹 Information We Collect:

Name, contact number, email ID

Shipping and billing address

Payment details (handled securely via Razorpay)

Browser and usage data via cookies

Email through newsletter signup (optional)


🔹 Use of Information:

To process your orders and payments

To send order updates or promotional offers (only if subscribed)

To improve website performance and customer service


🔹 Data Protection:

Your personal data is never sold or shared with third-party advertisers.

Payment is securely handled via Razorpay, and we don’t store card or UPI data.

Our site uses SSL encryption and trusted plugins.


🔹 Newsletter Data:

Subscribing to our newsletter means you agree to receive updates.

We do not share your email with external companies.


🔹 Cookies:

We use cookies to personalize your experience and collect analytics. You can disable cookies in your browser if preferred.

🔹 Contact:

For questions or concerns:
📧 Email: support@makeinindiapens.com
📞 Phone: 8828775636


🔁 2. Return Policy – MakeInIndiaPens

We want every customer to be satisfied with their purchase.

✅ Returns Accepted:

Only if the product is damaged or defective

You must email us within 7 days of delivery

Include clear photos of the damage


❌ No Returns For:

Personal dislike or change of mind

Minor color/design variation in handcrafted pens


🔄 Refund Process:

If approved, refunds will be processed via the original payment method (Razorpay) within 5–7 business days


📬 Return Contact:

Email: support@makeinindiapens.com
Subject Line: “Return Request – Order #[Your Order ID]”

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